Several types of user support are provided for Opus Suite, from help functions integrated in the tools and user manuals for offline reading, to quick and competent help desk via e-mail, phone, Skype and Webex.
Online help function in the tool
An online Help function is installed with each Opus Suite product and is most easily reached by pressing the F1 key within the tool. The F1 help function is context sensitive and thus shows information relevant to the area of the tool that is currently active. The help content can also be browsed and searched. Most likely you will find answers to your questions here.
User documentation for offline reading
Opus Suite user manuals are available in pdf-format on the installation CD provided in the delivery of the tools. After installation, the manuals are located in the installation folder on your PC. The manuals include the same content as the online help, but are formatted for printing and offline reading. If you are not able to access the documents, please contact Systecon or your nearest representative for a copy.
To find out what has changed between different Opus Suite releases, see the What’s New section of the online help function or the User’s Reference.
Systecon help desk
If you can’t find an answer to your question in the help function or user documentation then contact us by e-mail, phone +44 1603 971692 or +44 1603 971693, or use the Contact Us page. It is also possible to contact us via Skype or WebEx.